Plastic Model Kits Online In The Uk

First Time Here?

Firstly welcome to our Plastic Model Kits and Accessories site and hope you can find something of interest now or in the near future, these are just a few points that we get asked frequently or think you should know.

Why do you list Secondhand items / Plastic Model Kits individualy in the way you do
Well we do not believe having one item covering all of the box styles / ages and conditions as others do as some people do not care about the boxes and are happy to have a poor box at a cheaper price. If a secondhand item has a quantity available then the ones available under that part number are all in identical condition otherwise we would list it seperately with another photo of that individual item. This is very time consuming for us but we think this has always helps our customers as collectors and builders want totaly different things.

Have You Got ???????
All of our stock of plastic model kits and accessories arelisted on the site, and updated regularly. "Updated Regularly" is a statement commonly used on the web but for us its true, we normaly add the latest items we have every weekend, this can be up to 300items either unique secondhand or new lines or back in stocks. Why dont you see the Airfix Cars, HMS Repulse Airfix 1/32 Figures etc? its because a lot of items go within hours of the update and as soon as they have sold they dissapear from the site (or go to zero quantity if purchased by phone), a lot of items we add we could sell 100 times over and unlike others we dont add silly prices to our items or list endless reems of items that we do not have in stock (we have all seen those sites). Even if a common item like the current Airfix Spitfire is not available we do not list it until stock is available again.

How Accurate Is The "Quantity Available" figure.
The stock available quantity is live, not updated once a day week or month but purely live. When a item is purchased on the phone / online or on the premises the quantity online is automaticaly updated. We have lost the odd item as there is always bound to be a locating mistake with the amount of orders we process but on average we ship 200 orders per week and are unable to fulfill about one order every 2 months so about 1 in 1700 orders. This is due to the fact that the whole system is computerised and we "stock count" on a regular basis.

Backorders.
Again unlike other companies we do not accept them full stop. Why? two main reasons:
1. We never know when the stock will definately arrive on all items, most we do but some items we have been waiting nearly two years for, the SS France for instance.
2. By the time it arrives to us you may have found it elsewhere sooner, cheaper, better, different make, Card details changed, moved etc.
Most manufacturers list their new releases and dates on there websites, usualy with much more info than we or others would show and as we and others have the new releases on pre-order with the suppliers we all get them at the same time.

Concerned About Buying Over The Web / From Us.
A natural thought and one that anyone should bear in mind when ordering on the web.
We are a Limited company registered with companies house.
We have a day time phone number and not a mobile.
Our address is on the top of every page of the website and customers are welcome to collect their orders in person.
Online card details entered are protected by a 128k encryption, details of which canm be seen in the top right hand corner during the order process or by double clicking on the small yellow padlock that appears at the bottom of your browser window.